Operators need to address disconnect between statistics and actual commuter experience.
Posts Tagged: reliability
The Bukit Panjang LRT (BPLRT), which opened in 1999, was an “afterthought” in a built-up town and constructed because of “political pressure”, according to Transport Minister Khaw Boon Wan.
New goal is 1,000,000 MKBF (mean km between failure) by 2020, up from 800,000 MKBF.
LTA says Q1 showing was much better than last year’s, though performance was uneven across different lines.
It is set to improve as upgrading works catch up with those on N-S Line, says CEO.
SMRT claims marked improvement for North-South and Circle Lines.
People would be more willing to pay more for better service than to pay more so that a service provider can recover its cost.
Bus firms SBS Transit and SMRT have earned a combined $3.4 million in incentives under a trial “carrot-and-stick” scheme to get operators to improve service reliability and reduce bus bunching.