GEARS is short for “GIA Easy Accident Reporting System”. It can be accessed at this link.
Following the shift to the digital platform, walk-in and postal applications to the GIA Record Management Centre (GIARMC) are no longer supported.
GEARS lets motorists remotely and securely authorise the purchase of accident reports by their repairer or lawyer digitally.
The system will then send an authorisation link to the e-mail address of the owner/driver, requesting confirmation that the law firm/workshop represents them.
Going forward, owners/drivers must provide an e-mail address they can be reached at when filing an accident report.
According to GIA, GEARS extends general insurers’ long-term commitment towards better meeting consumers’ emerging protection needs through continuous transformation and innovation that supports businesses and society at large.
“Launching GEARS represents the sector’s long-term commitment to digitising, enhancing our operations and processes, and providing consumers with greater ease of use and improved convenience,” says Mr Ho Kai Weng, Chief Executive of the General Insurance Association of Singapore.
Supporting GIA in these efforts is Shift Technology, which specialises in claims automation and fraud detection for the global insurance industry.
“We’re honoured to be part of the Association’s initiative to create a universal accident reporting system, making the process of accident reporting more seamless and efficient for consumers,” said Jeremy Jawish, CEO and co-founder, Shift Technology.
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