SMRT group chief executive Desmond Kuek is confident that the rail operator can rebuild commuters’ trust and confidence following two major incidents last year.
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Transport operator SMRT is outsourcing more non-rail maintenance work to improve the speed and quality of such work.
When asked if the public transport operators and the Government were doing their best to improve a commuter’s journey experience, those surveyed before the rail incidents gave a rating of 7.75, but this figure dipped to 6.70 after.
Rail operator SMRT will be introducing flood mitigation measures near the Lavender, Redhill, Kembangan and Expo stations on the East-West Line by April.
Paths for cyclists, PMD riders linked to major amenities as estate becomes 9th cycling town.
Rail operator SMRT has outsourced the maintenance of water pumps to the system manufacturer, following an unprecedented flooding incident in October 2017.
All 35 stations on the East-West Line will have shorter service hours over the weekends in March.
No time to react as emergency braking situation not expected.
SMRT will double the number of ground staff deployed for the second month of shorter MRT operating hours on weekends, which started on Friday night (Jan 5).
In a tweet at 5.49am, SMRT asked commuters to add 30 minutes train travel time between Changi Airport and Tanah Merah stations.