Transport Minister Khaw Boon Wan had strong words for SMRT, saying that it "has failed us". SMRT's chairman Seah Moon Ming and chief executive Desmond Kuek said the culture of the company needs to change.
The SMRT maintenance team, which failed to properly maintain a flood-prevention system at Bishan MRT station, will have their bonuses cut, SMRT chairman Seah Moon Ming said on Monday (Oct 16).